Verizon Class Action Settlements & Claims Guide

Verizon's most significant recent class action was a $100 million settlement in 2022 over its deceptive "administrative charge" — a fee Verizon added to wireless bills that was not disclosed when customers signed up or in advertised plan prices. Approximately 67 million current and former Verizon postpaid wireless customers were eligible for refunds of $15–$100 each. Earlier, the Federal Trade Commission secured a $61 million settlement with Verizon Wireless (alongside AT&T and T-Mobile) over data throttling: the carriers slowed down customers' mobile data speeds without adequate disclosure, despite advertising "unlimited" data. Verizon has also faced class actions over early termination fees, unauthorized charges on billing statements, and deceptive device trade-in promotions.

The $100 million Verizon administrative fee settlement covered current and former Verizon postpaid wireless customers who were charged an "administrative charge" at any point from January 1, 2016 through November 8, 2022. Eligible claimants who submitted timely claims received $15–$100 depending on how long they paid the fee. The primary filing window for this settlement has now closed, but Verizon continues to face related litigation and new class actions addressing similar billing practices. Check the settlement cards above for any currently open Verizon billing fee claims.

In 2020, the FTC reached a $61 million settlement with Verizon Wireless over data throttling. Verizon marketed plans as "unlimited" while systematically reducing data speeds after customers hit certain thresholds — without making this practice sufficiently clear at the time of sale. The settlement required Verizon to provide refunds to affected customers and to clearly disclose any data speed reductions going forward. Separately, Verizon has faced class actions in California and other states over misleading advertising of 5G network coverage and performance compared to what customers actually experienced.

To file a Verizon settlement claim, check the live settlement cards above for any open deadlines. Most Verizon class action claims require only your account information and confirmation that you were a customer during the relevant period — no complex documentation. Verizon's billing records are typically used to verify eligibility, so you may not even need to submit proof. Official claim forms are hosted by court-appointed settlement administrators; SettlementRadar links directly to these. Never pay a fee to file — all official Verizon settlement claim processes are free. If you are no longer a Verizon customer, you may still be eligible for past billing violations.

The Verizon administrative charge class action is a textbook example of how telecoms add undisclosed fees to bills after customers have agreed to pricing. The "administrative charge" at issue was not mentioned in Verizon's advertised plan prices, not disclosed during sales conversations, and not included in the rate plans customers signed. Verizon collected hundreds of millions of dollars through this fee from approximately 67 million customers.

The $100 million settlement (2022) was one of the largest telecom consumer class actions in history. Eligible customers received $15–$100 depending on how long they paid the fee. If you were a Verizon postpaid wireless customer between January 1, 2016 and November 8, 2022 and the primary filing window has closed, check whether any subsequent billing fee claims remain open above.

Verizon's billing practices continue to generate class action filings. In 2024, Verizon faced new class action complaints over its "Economic Adjustment Charge" — a fee introduced after the administrative charge settlement, following the same model of adding undisclosed fees to monthly bills. Check the settlement cards above for any currently open Verizon billing fee claims. SettlementRadar tracks new Verizon cases as they reach the settlement stage.

Verizon has faced class action complaints and regulatory investigations over its 5G marketing — specifically, claims that Verizon advertised 5G Ultra Wideband network coverage and speeds that were not actually available in most areas and to most devices. Consumers who purchased devices or plan upgrades based on 5G advertising may have claims for misleading marketing.

Additionally, Verizon's Visible wireless brand (a Verizon subsidiary offering all-digital service) has faced class actions over billing errors, unexpected service interruptions, and deceptive plan pricing — particularly for prepaid customers who experienced unexpected throttling.

Verizon FiOS internet customers have faced their own wave of class actions over advertised vs. actual internet speeds, installation delays, and equipment return fee disputes. If you are or were a Verizon FiOS or home internet customer, check the settlement cards above for any open claims. Filing all qualifying Verizon claims simultaneously takes under 20 minutes and can significantly add to your total settlement recovery.