The Verizon $100 Million Administrative Fee Settlement
Verizon reached a settlement of over $100 million to resolve a class action lawsuit alleging it misled wireless customers about its "administrative charge" and "telco recovery charge" — fees added to monthly bills on top of the advertised plan price. Plaintiffs argued these fees were deceptively presented as government-mandated charges when they were actually Verizon-imposed markups intended to generate additional profit. The settlement covered Verizon Wireless postpaid customers who were billed these administrative charges between January 1, 2016 and November 8, 2023. Eligible customers could receive $15–$100 depending on how long they maintained their Verizon service. The filing deadline for this settlement has passed, but similar billing practice litigation against Verizon continues — check the settlement cards above for any currently open cases.