How to File Your Amazon Settlement Claim
📋 Quick Summary
📝 Step-by-Step Filing Instructions
You may apply for a refund from Amazon if you meet all three requirements: You are an Amazon Prime customer in the United States. You signed up for an Amazon Prime subscription through a “challenged enrollment flow” or tried to cancel through the online cancellation flow but were unable to do so between June 23, 2019 and June 23, 2025. You used no more than three (3) Amazon Prime Benefits (including Prime Music or Prime Video products offered for free to Prime subscribers) in any 12-month period following Amazon Prime enrollment. The “challenged enrollment flows” are universal Prime decision page, shipping selection page, single page checkout, or the Prime Video enrollment flow. You do not need to determine if you signed up through a challenged enrollment flow, Amazon will complete that analysis for you. In January 2026, Amazon began sending claim notices by mail or email to eligible Prime customers who didn’t get an automatic refund between November 2025 and December 2025. Your claim
No documents needed. Just have your full name, mailing address, and email address ready — takes 2 minutes.
Go to the official claim form at https://www.ftc.gov/enforcement/refunds/amazon-refunds. Only file through the official administrator site.
Complete and submit the claim form before the filing deadline. Save your confirmation number. Or let SettlementRadar handle it for a flat $9.99 fee.
After the deadline, the court processes all valid claims. Payments typically arrive 6–18 months after the filing deadline. Track your status at https://www.settlementradar.com/my-claims.
This is a no-proof settlement. You only need to submit a sworn statement confirming you were affected. No receipts, no records, no documentation needed.