How to File a Samsung Top-Loading Washer Defect Claim

Samsung agreed to settle claims that millions of top-loading washing machines had a defect causing the drum to detach during spin cycles, posing injury risks. No documentation required — you can file in minutes. Here's everything you need to know to file your claim.

What Is the Samsung Top-Loading Washer Defect Settlement?

Samsung's top-loading washing machines were found to have a defect where the drum could become unbalanced and detach at high speeds during the spin cycle, causing the top to blow off the machine. The CPSC documented multiple incidents including property damage and at least one injury.

Samsung recalled approximately 2.8 million affected washers and this settlement provides additional compensation beyond the recall.

The case was brought as a class action, meaning a group of consumers with similar claims sued collectively. Rather than go to trial, the defendant agreed to settle. Class members — people who were affected by the alleged conduct — are eligible to file a claim and receive a share of the settlement fund.

Who Is Eligible to File a Claim?

• Must own/have owned a Samsung top-loading washer from the affected model list
• Manufacturing dates: March 2011 - November 2016
• Can claim rebate toward new washer, free in-home repair, or cash refund
• Additional compensation for property damage or injuries

No documentation is required to file a basic claim. You self-certify your eligibility when submitting the claim form. The settlement administrator verifies class membership against the defendant's own records.

How Much Can You Get?

Individual payouts are estimated at $5k–$60k per person. The final amount each claimant receives depends on:

• The total number of valid claims filed
• Whether you have documentation supporting higher-tier compensation
• Attorney fees and administrative costs deducted from the fund

Filing is free and takes under 10 minutes. Even smaller payouts are worth claiming — there is no cost or risk to you.

How to File Your Samsung Top-Loading Washer Defect Claim — Step by Step

1. Go to the official claims website: Visit samsungwashersettlement.com/. This is the only authorized portal to file your claim. Avoid third-party sites that charge fees to "help" you file.
2. Check your eligibility: Confirm that you meet the class definition — typically that you were a customer or were affected during the specified class period.
3. Complete the claim form: Provide your name, contact information, and any details about your relationship to the defendant. No receipts or proof of purchase are required for a standard claim.
4. Select your payment method: Most administrators offer check, PayPal, Venmo, Zelle, or virtual prepaid card. Choose whichever is most convenient.
5. Submit and save your confirmation: After submitting, you'll receive a confirmation number or email. Save it — you'll need it to check the status of your claim.

The filing process typically takes 5–10 minutes.

Filing Deadline: September 15, 2026

The deadline to file is September 15, 2026 — 165 days from now. Missing the deadline means you forfeit your right to compensation from this settlement. Set a calendar reminder today.

Frequently Asked Questions

Is this settlement legitimate?

Yes. This is a court-supervised class action settlement. It is overseen by U.S. District Court, District of New Jersey. The claims are administered by Settlement Services Inc.. Filing is free and there is no obligation to accept the settlement if you prefer to pursue individual litigation.

Do I need a lawyer to file?

No. This is a class action — class counsel (the attorneys who filed the case) represents all class members. Filing your individual claim is free and does not require hiring a personal attorney.

How long until I get paid?

Payments are distributed after the settlement receives final court approval and all claims are processed. This typically takes several months to a year after the claims deadline. Be patient — the timeline is set by the court, not the administrator.

I already filed. Do I need to file again?

No. If you previously submitted a valid claim, you do not need to refile. Check your email for a prior confirmation from the settlement administrator.

What if I can't find the official claims website?

Visit the full Samsung Top-Loading Washer Defect settlement page on SettlementRadar — we maintain verified links to official settlement sites and update them when administrator sites change.

Bottom Line

Samsung agreed to settle claims that millions of top-loading washing machines had a defect causing the drum to detach during spin cycles, posing injury risks. No proof is required for a standard claim. Filing is free, takes under 10 minutes, and the deadline is September 15, 2026. Don't leave money on the table.

→ View the full Samsung Top-Loading Washer Defect details on SettlementRadar