Office of theIllinois Attorney GeneralKwame Raoul

Office of theIllinois Attorney GeneralKwame Raoul Home About File A Complaint News Room Publications All Divisions Careers Contact Consumer Protection Home Consumer Protection Student Loans and Debt Assistance Translate Website × Google™ Translate Disclaimer This Google™ translation feature is provided for informational purposes only. The Office of the Attorney General is unable to guarantee the accuracy of this translation and is therefore not liable for any inaccurate information resulting from the translation application tool. Please consult with a translator for accuracy if you are relying on the translation or are using this site for official business. If you have any questions, please complete a Contact Us Form and select Language Translation Help. Select a Language Below // Get the modal var modal = document.getElementById("myModal"); // Get the button that opens the modal var btn = document.getElementById("myBtn"); // Get the element that closes the modal var span = document.getElementsByClassName("close")[0]; // When the user clicks the button, open the modal btn.onclick = function() { modal.style.display = "block"; } // When the user clicks on (x), close the modal span.onclick = function() { modal.style.display = "none"; } // When the user clicks anywhere outside of the modal, close it window.onclick = function(event) { if (event.target == modal) { modal.style.display = "none"; } } function googleTranslateElementInit() { new google.translate.TranslateElement({pageLanguage: 'en' , includedLanguages : 'en,es,pl,ar,fr,zh-TW,zh-CN,hi,ja,ko,sw'}, 'google_translate_element'); } Jump To: Consumer Protection Toggle Dropdown Consumer Protection Landing Page Consumer Alerts, Warnings and Recalls Auto Buying, Financing, and Repair Charitable Giving for Donors and Organizations Finance and Credit Concerns Health Care Issues and Advocacy Home Repair Fraud Identity Theft: Report It. Restore It Public Utilities Student Loans and Debt Assistance Resources for Businesses Honest and Open Government Toggle Dropdown Honest and Open Government Landing Page Public Integrity and Corruption Investigations Medicaid Fraud and Elderly Abuse Public Access Counselor Filing a Freedom of Information Act for OAG records Ethics in the OAG Inspector General Conviction Integrity Unit Preserving the Environment Toggle Dropdown Preserving the Environment Landing Page Environmental Enforcement Division Investigating and Prosecuting Environmental Crimes Fighting for Environmental Justice Agriculture Rights of the People Toggle Dropdown Rights of the People Landing Page Civil Rights Disability Rights Military and Veterans Rights Senior Advocacy Women's Issues Workplace Rights Safer Communities Toggle Dropdown Safer Communities Landing Page Safeguarding Children Preventing Violence and Promoting Public Safety Supporting Victims of Crime Grants for Agencies Supporting Crime Victims Responding to Sexual Assault Resources for Law Enforcement Organized Retail Crime Grant File a Complaint // Get all dropdown buttons var dropdownButtons = document.querySelectorAll('.dropdown-toggle'); // Attach a click event listener to each button dropdownButtons.forEach(function(button) { button.addEventListener('click', function() { // Toggle the "show" class on the button's parent element if (this.parentNode.classlist.contains('show')) { this.parentNode.classList.remove('show'); } else { this.parentNode.classList.toggle('show'); } }); }); // Close the dropdown when the user clicks outside of it // window.addEventListener('click', function(event) { // dropdownButtons.forEach(function(button) { // // If the clicked element is not a dropdown button or one of its descendants, close the dropdown // if (!button.contains(event.target)) { // button.parentNode.classList.toggle('show'); // } // }); // }); Quick Links: Legal Assistance Referrals Milestones Reports News Room Publications Get Connected: Student Loan Helpline 1-800-455-2456 Individuals with hearing or speech disabilities can reach us by using the 7-1-1 relay service Student Lending The Attorney General's Office is a national leader in investigating and enforcing consumer protection violations in the higher education field. Ours was the first state Attorney General's Office to file lawsuits against emerging student loan debt scams, leading the investigation into Sallie Mae (now Navient), and pursuing litigation against national for-profit colleges for fraudulent marketing practices. The Attorney General's Office also created the Student Loan Helpline, 1-800-455-2456, to provide struggling student borrowers with free resources about repayment options and information on avoiding default. Individuals with hearing or speech disabilities can reach us by using the 7-1-1 relay service. Borrowers can also call to file consumer complaints regarding issues with the billing and servicing of their loans. Recent Actions and Announcements On January 16, 2026, the Department of Education announced it woul